Shu Shop Promise Sneakers
Please allow 1-3 business days for processing. Shipping times typically take anywhere from 2 to 3 days and packages are not insured. Make sure you are shipping to a secure location. We are not responsible for stolen packages.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.
Orders are quickly processed and sent from our store in Oklahoma within 2-4 business days (unless stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped.
We currently ship to US only. If you are International, email us and we'll work with you!
We know buying online can be hard, Don't Worry We offer Returns!!
We understand that sometimes you need to return items! In your package you will receive a card that needs to be completely filled out & returned with your items. Returns are accepted on merchandise within 30 calendar days of receiving your order (unless otherwise noted at purchase). Returns must be in original, unused, unworn condition with all tags attached and all packaging included.